UPDATE OCTOBER 2024
At Mopets, we take the protection of your personal data very seriously. This
privacy policy describes how we collect, use, store, and protect your
information when you use our platform www.mopets.com, dedicated to the well-being of
pets. By using our site, you agree to the practices described in this
politics.
1. Data Controller
Mopets is responsible for processing your personal data in accordance with the laws in
in force on data protection, notably the General Data Protection Regulation
Data (GDPR).
2. Collected Data
We collect personal data about you when you interact with our
platform, for example:
o When creating an account: first name, last name, email address, postal address, number of
phone, payment information.
o While browsing the site: IP address, connection data, browser type, pages
consulted, and other information related to the use of our site.
o When shopping on e-commerce: information related to transactions (products purchased,
amount, payment method, etc.).
o For professionals registering on the platform: information related to their activity
(profession, area of activity, services offered, etc.).
3. Use of data
The data we collect is used for the following purposes:
User account management: to allow you to access your profile, manage your
orders, or contact professionals in the animal sector.
o Provision of services: to process your online purchases, deliver the products, and provide you
personalized services.
o Marketing communications: with your consent, we use your email address
to send you promotional offers, newsletters, or information about
products and services of Mopets.
o Improvement of user experience: analysis of site usage to optimize our
services, customize the content and improve the performance of the platform.
o Security and fraud prevention: to protect Mopets and its users against
malicious or fraudulent activities.
4. Data Sharing
We are committed to never selling your personal data to third parties. However, in
in certain situations, we share your data with trusted partners, including:
o Service providers: those who assist us in managing the site, processing the
payments, product delivery, or marketing campaign management.
o Legal authorities: in the context of legal obligations or to protect rights and the
security of Mopets or its users.
5. Data Protection
Mopets takes appropriate technical and organizational measures to ensure the security of
your personal data against loss, unauthorized access, alteration, or disclosure. Your
data is stored on secure servers and transactions made on our ecommerce
are protected by encryption technologies.
6. Data Retention
We retain your personal data for as long as necessary to achieve the
purposes for which they were collected, or to comply with our legal obligations. Once
once these purposes are fulfilled, the data will be deleted or anonymized.
7. Your rights
In accordance with the GDPR, you have the following rights regarding your personal data:
o Right of access: you can request to view the personal data we hold about you.
o Right to rectification: you can request the correction of inaccurate or incomplete data.
o Right to erasure: you can request the deletion of your data, under certain conditions.
o Right to object: you can object to the use of your data for marketing purposes.
o Right to portability: you can request that your data be transferred to another provider.
o To exercise these rights, you can contact us at the following address: info@mopets.com.
8. Cookies
Mopets uses cookies to enhance your experience on our platform. Cookies are
small files stored on your device that help remember your preferences and
facilitate your browsing. You can configure your browser to block or delete the
cookies, but this could affect the proper functioning of the site.
9. Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. The
modifications will be published on this page, and we encourage you to check regularly
this section to stay informed about how we protect your data.
10. Contact
For any questions or requests regarding the protection of your personal data, please
contact us at the following address: info@mopets.com.
By using www.mopets.com, you agree to the terms of this privacy policy. We
we are committed to protecting your information and ensuring a secure online environment and
respectful of the privacy of all our users.